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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nikki Vu

February 28, 2025

5  out of  5
rating by Nikki Vu
"Kyle at State Farm is truly an exceptional insurance agent! My husband and I both rely on him for our car and life insurance, and we couldn’t be happier with his service. He is dedicated, knowledgeable, and always takes the time to answer our questions thoroughly. His communication is excellent—he makes everything easy to understand and ensures we feel confident in our coverage. It’s clear that he genuinely cares about his clients and their needs. We highly recommend Kyle to anyone looking for a trustworthy and helpful insurance agent!"
We responded:
"Nikki, thank you so much for your wonderful review of Kyle. It warms our hearts to know that you and your husband are happy with his service. Your kind words and trust in our team truly mean the world to us, and we are here for you whenever you need us. "
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Keysha Figueroa

February 20, 2025

5  out of  5
rating by Keysha Figueroa
"Excelente trato...."
We responded:
"Gracias, Keysha, por tu reseña. Nos alegra que tu experiencia con nuestro equipo haya sido positiva. Estamos aquí para ayudarte con tus seguros y esperamos seguir atendiéndote."
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teresa clarke

February 8, 2025

5  out of  5
rating by teresa clarke
"I had a wonderful experience calling State Farm Insurance today! Specially being help by Marieldrys! Great services!!! She explained everything to me with patience and kindness! And of course and changed my Insurance to them!!"
We responded:
"Teresa, thank you for sharing your positive experience with us. We're delighted to hear that Marieldrys provided you with excellent service. You are our priority, and we appreciate your trust in us for your insurance needs. "
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Bradley Ferrara

January 31, 2025

5  out of  5
rating by Bradley Ferrara
"Amazing group. Their team is very friendly and responsive, no matter the time or day. I know they will always be there to help should I ever need it. If your looking for insurance, give Michael and his team a call!"
We responded:
"Thank you for taking the time to leave us a review. We are so glad to hear that you had such a great experience with our team. "
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HC Batbusters

January 15, 2025

5  out of  5
rating by HC Batbusters
"The staff is professional and Macie has been a pleasure to deal with. She responds to all my questions I’ve had promptly. Overall a great team & they are very knowledgeable. Highly recommend!"
We responded:
"We're thrilled to hear that Macie and our team have provided you with professional and prompt service. Your recommendation means a lot to us. "
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Noel Danna

January 14, 2025

5  out of  5
rating by Noel Danna
"I highly recommend Michael Fletcher State Farm. I have spoken with Macie each time, she has gone above & beyond for me. She is very knowledgeable and extremely helpful. You can tell she really cares and was eager to help us with whatever we needed! She is always a pleasure to work with."
We responded:
"Thank you for your glowing review and recommendation of our agency. We're thrilled to hear about your positive experiences with Macie. Your feedback is invaluable and greatly appreciated. We look forward to continuing to serve you."
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macie churchill

January 14, 2025

5  out of  5
rating by macie churchill
"This team is great to work with. Elizabeth always has a solution to any of my problems. Michael is one of the only agents I have been able to meet and communicate with while being with State Farm. Thank y'all for everything y'all do!!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that our team has been able to assist you effectively. Your kind words motivate us to continue providing excellent service. We appreciate your support and look forward to serving you in the future."
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andrew wilkerson

January 11, 2025

5  out of  5
rating by andrew wilkerson
"This insurance company has exceeded my expectations with their exceptional service. My experience with them was truly enjoyable, as they were incredibly helpful in addressing all my questions and concerns. Their professionalism and dedication to customer satisfaction set them apart, and I wouldn’t hesitate to recommend them to my friends and family. I wish more businesses operated with the same level of care and excellence."
We responded:
"Thank you for your outstanding review and for recommending us to your friends and family. We're thrilled to have exceeded your expectations and appreciate your kind words about our service. Your feedback inspires us to maintain our high standards."
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Macie Prudhomme

January 10, 2025

5  out of  5
rating by Macie Prudhomme
"Michael and his team were extremely professional! If you are in Tomball or the surrounding areas, I highly recommend his agency! They provide auto, home and life insurance and are willing to work around your budget to fit your needs!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us, and we're glad we could assist you with your auto, home and life insurance needs."
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Carlyn Kalush

January 10, 2025

5  out of  5
rating by Carlyn Kalush
"I am very impressed with Michael Fletcher and his team at State Farm! Insurance can be a daunting thing for some of us, Michael explains everything perfectly and is always there to help. I have been a customer for some time now, and am beyond pleased. If you’re looking for well priced insurance this is your place. Thanks Michael and team!"
We responded:
"Thank you for the kind words Carlyn! We beyond excited to have you become part of our family. We are always here for anything you need."
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Jeff Maestri

January 10, 2025

5  out of  5
rating by Jeff Maestri
"Michael Fletcher is nothing short of class, professional and very talented. He is very personable, and listens to your needs. He will guide you in the right direction that best fits your business or personal needs. He takes pride in customer service, he has made himself available for my calls, or has gotten back with me in a short amount of time. I Highly recommend him and his staff."
We responded:
"Thank you for your glowing review of our agency. We are thrilled to hear that you appreciate our dedication to customer service and guidance. Your recommendation means a lot to us. We look forward to serving you again."
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Katie Kate

September 4, 2024

5  out of  5
rating by Katie Kate
"I would like to acknowledge this whole team here at this office ! It has truly been a blessing . It really does feel like family and home . Do not forget the value you guys have .Kyle, Amber, and Elisabeth have been very helpful and amazing !! Integrity meekness love unity and support are some traits you all have shown ! You guys all make an impact !"
We responded:
"Thank you, Katie! We're thrilled to hear that our team, especially Kyle, Amber, and Elisabeth, made you feel at home. Your kind words about our integrity and support mean a lot to us. We appreciate your feedback and your trust in our agency."
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Luzsanchez

August 27, 2024

1  out of  5
rating by Luzsanchez
"I had a terrible experience with this agency. They are by far the worst I’ve ever worked with. They don’t explain increases, and getting in touch with them is nearly impossible. They never answer calls, and when you finally manage to reach someone, the help is minimal at best. Not even when there’s an emergency, their assistance is lacking. I would strongly recommend looking elsewhere.""
We responded:
"Luz, I am sorry you decided to leave a negative review. Everything you listed here is false. We take pride in taking care of our customers. As I told you on the phone, using profanity towards our team is unacceptable. Your family did call and apologize for your actions. I am glad you chose to keep your business with State Farm. "
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Kelly Stanford

February 13, 2024

5  out of  5
rating by Kelly Stanford
"Erin was great to work with, very professional and friendly, I would recommend her to my family and friends"
We responded:
"Thank you for sharing your experience, Kelly! Erin is such a big part of our team. We look forward to visiting with you in the future. "
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Laura McDonald

November 19, 2023

5  out of  5
rating by Laura McDonald
"Christina was absolutely amazing! She is very knowledgeable, she let me know all my options and saved me over $200 a month!"
We responded:
"Thank you for sharing, Laura!! No one can take care of your insurance needs the way Christina can! "
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Justis Mitchell

October 3, 2023

5  out of  5
rating by Justis Mitchell
"Erin is ammmmmazinggggg. Quoted me on everything. Home, auto & next life. Very patient when i didnt have everything i needed and kept needing to call back. Wonderful customer service. Aaaaaand saved me so much $$$.😌 never again geico. Never again."
We responded:
"Thank you Justis! Erin is a rockstar! We are very thankful that you trusted us with all of your insurance needs. See you soon!"
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Joshua Hendrix

September 12, 2023

5  out of  5
rating by Joshua Hendrix
"Great experience even though times are tough for people right now! We switched car and home to State Farm recently! Good people who really seem to care!"
We responded:
"Perfectly put. Thank you very much for the kind words, Josh. "
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Joshua Hendrix

September 12, 2023

5  out of  5
rating by Joshua Hendrix
"We're switching our car insurance here. Great service with helpful staff! Update! We switched our home insurance too!"
We responded:
"Joshua, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Patricia Dever

August 16, 2023

5  out of  5
rating by Patricia Dever
"I’ve had several insurance companies in the past, and these guys are by far the best. Very professional, helpful, and always prompt to answer phone calls & emails!"
We responded:
"Thank you, Patricia! We are so proud to represent you. "
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De Jiles

August 14, 2023

5  out of  5
rating by De Jiles
"I was looking for an auto insurance quote and I contacted Michael Fletchers, State Farm office and spoke with Marieldrys. She help me out with getting an auto insurance quote and and also a renters insurance quote. She include it all the necessary discounts to give me the best price possible. I like that I was able to have open communication with her on the things that I needed. She was very attentive and her customer service was top-notch. If you need any insurance be sure to call her she will take care of you. She also speaks Spanish. I’m a super satisfied customer and I’m are you referring my family to her."
We responded:
"De Jiles, thank you!! All of our customers are saying the same thing about Marieldrys. She is the best in Texas when dealing with Insurance and Financial Services. See you soon!"
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Richard Hickey

August 10, 2023

5  out of  5
rating by Richard Hickey
"ALWAYS polite, professional, and extremely helpful."
We responded:
"Richard, we are so happy you continue to trust us with your insurance needs!!"
Profile photo of Jacob Parker

Jacob Parker

August 5, 2023

5  out of  5
rating by Jacob Parker
"I switched to Michael Fletcher's office after my previous office of 16 years had become unresponsive and failed to follow through on various requests. I dealt primarily with Christina at Michael's location and she was great. She followed up promptly on the number of backlogged changes I needed and even proactively monitored my office transition to ensure any snags were corrected quickly. It was a pleasant experience and the high review rating is definitely legit!"
We responded:
"Thank you for taking the time to share your experience, Jacob!! We hope to exceed your expectations moving forward! Take care. "
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Aaron Jacobs

August 3, 2023

5  out of  5
rating by Aaron Jacobs
"Michael and Amber are great to work with, and make the world of insurance very clear and concise to get directly to your goals and outcomes!"
We responded:
"Aaron, it was a pleasure sitting down with you! Hopefully we can make time to get out and enjoy the Texas wildlife soon!!"
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Astrid Suarez

August 2, 2023

5  out of  5
rating by Astrid Suarez
"excellent service, they were very helpful. Thank you Mariedrys, my agent in Spanish"
We responded:
"Astrid, you are the best! Thank you so much for taking time to share your experience with Marieldrys! We think she is an amazing insurance agent as well!! "
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Scott Blanchette

July 26, 2023

5  out of  5
rating by Scott Blanchette
"Really good people good to work with."
We responded:
"Thank you, Scott! It was great seeing you in the office this week. We are always motivated to make sure you have the best experience with your insurance needs."