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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Thomas White

Thomas White

January 30, 2026

5  out of  5
rating by Thomas White
"Kyle has helped us secure auto insurance and he has also helped my Dad insure his home and auto. Easy to work with, personable, and always quick to respond."
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Bryant Meyer

January 20, 2026

5  out of  5
rating by Bryant Meyer
"Amazing service! Very competitive pricing"
We responded:
"Thank you, Bryant, for your feedback! We're glad to hear you found our service amazing and our pricing competitive. Your support means a lot to us. "
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Milushka Hernández

January 19, 2026

5  out of  5
rating by Milushka Hernández
"Excellent experience with this State Farm agency. From the very beginning, I received professional, clear, and friendly service for both auto and home insurance. I would especially like to recognize Marieldrys, who is absolutely amazing. She is always helpful, patient, and takes the time to explain every detail while making sure to find the best coverage for each client. You can truly tell she cares about her work and her customers. I highly recommend this agency to anyone looking for reliability, great customer service, and peace of mind with their insurance needs."
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Kathleen Ramirez

January 19, 2026

5  out of  5
rating by Kathleen Ramirez
"Love our experience with this team and specifically agent Kyle Gallman. He’s always so responsive and full of information!"
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Connie Gutierrez

January 13, 2026

5  out of  5
rating by Connie Gutierrez
"A great place and Staff and agent They are so nice there"
We responded:
"We are so happy to have you Connie!!"
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Amaya Chadis

January 9, 2026

5  out of  5
rating by Amaya Chadis
"Amber and Elizabeth were amazing and so helpful! Great Customer Service!!! They always help you figure everything out!"
We responded:
"Thank you, Amaya, for your kind words about Amber and Elizabeth! We're glad to hear they were able to assist you and provide great customer service. Your feedback means a lot to us. "
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Ross Ramirez

January 9, 2026

5  out of  5
rating by Ross Ramirez
"Been a client for 5 years and have enjoyed working with Michael and his team. Kyle has always looked out for my family’s best interests and is always available when I have questions or concerns"
We responded:
"Thank you, Ross, for your continued trust over the past 5 years. It's great to hear that Kyle has been attentive to your family's needs and readily available to address any questions. We appreciate your support!"
Profile photo of Clayton Gaylord (Prophetable)

Clayton Gaylord (Prophetable)

January 8, 2026

5  out of  5
rating by Clayton Gaylord (Prophetable)
"Great agency, Michaels team doesn't disappoint! Professional, helpful, and respectful. I had no trouble getting my insurance taken care of here. Highly recommend this agency."
We responded:
"Thank you, Clayton, for your kind words and recommendation! We're glad to hear that our team was professional, helpful, and respectful in assisting with your insurance needs. We appreciate your support and look forward to serving you again. "
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Eric Neason

November 10, 2025

5  out of  5
rating by Eric Neason
"I've been working with Kyle Gallman in this office and he is great! Very responsive and easy to work with. When I was first introduced to Kyle, State Farm wouldn't write new homeowners insurance policies in my area but Kyle offered to help me anyway and review quotes I received from other agencies. Now I'm happy to report that I've got all my insurance with Kyle at State Farm and I'm very happy with coverage, price, and service."
We responded:
"Thank you, Eric, for your kind words about working with Kyle. It's great to hear that he was able to assist you even when State Farm couldn't initially provide a policy in your area. We're glad to have you with us for all your insurance needs. Take care!"
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Tanner Breaux

October 31, 2025

5  out of  5
rating by Tanner Breaux
"Kyle Gallman has been an exceptional agent. He is always responsive and works with me to get the best policies and prices that fit my needs. I would recommend Kyle to anyone looking for an insurance agent."
We responded:
"Thank you, Tanner, for your kind words about Kyle. We're glad to hear that he has been responsive and helpful in finding the right policies for you. Your recommendation means a lot to us."
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Crystal Espinoza

October 26, 2025

5  out of  5
rating by Crystal Espinoza
"I had an excellent experience with this office. Elisabeth made a usually complicated task of transferring accounts very simple and pain free. I am so happy I made the change and so happy with the treatment and customer service I received from Elisabeth"
We responded:
"Thank you, Crystal, for your kind words and for choosing our office for your insurance needs. It's great to hear that Elisabeth made the process smooth and straightforward for you. We're glad you're happy with the service you received."
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what up

October 1, 2025

5  out of  5
rating by what up
"Zac was an amazing sport, answered all my questions and helped me figure out the best for me. Really grateful for him"
We responded:
"Thank you for your feedback! We're glad to hear that Zac was able to assist you effectively. Your appreciation means a lot to us."
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Jacqueline Lerma

September 23, 2025

5  out of  5
rating by Jacqueline Lerma
"Thanks Marieldrys Suarez for being such a professional and caring agent!"
We responded:
"Thank you, Jacqueline, for your kind words about Marieldrys Suarez. We're glad to hear that you had a positive experience with our team. We appreciate your feedback and look forward to assisting you in the future."
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Claudine Possoit

September 17, 2025

5  out of  5
rating by Claudine Possoit
"Macie Churchill with State Farm was so very helpful and made the process of purchasing insurance so easy. She was peasant & courteous. She went over and above to help me get what I needed for a price I could afford."
We responded:
"Thank you, Claudine, for your kind words about Macie. It's great to hear that she made your insurance purchasing process smooth and affordable. We appreciate your feedback and look forward to serving you in the future."
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DK 2021

September 12, 2025

5  out of  5
rating by DK 2021
"Great Agency, however, I’ve had a very confusing and frustrating experience with billing & mobile application did not refelct correct updated numbers. Now I want to update—Amber clearly put all the numbers together, after phone call she fixed all my confusion, and sent me an email with correct number. Amber is truly one of the amazing managers at this agency, and I really appreciate her effort to make everything clear. Thank you Amber."
We responded:
"Thank you, DK 2021, for your feedback. I'm glad to hear that Amber was able to assist you and resolve the billing and mobile application issues. We appreciate your patience and look forward to continuing to serve you."
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America Stronger

September 11, 2025

5  out of  5
rating by America Stronger
"Had a great experience with Zac today. He helped quote both my auto and home and was very helpful explaining what I didn't understand. I saved 30% by switching to State Farm."
We responded:
"Thank you, America Stronger, for sharing your experience with Zac. It's great to hear that he was able to assist you with your auto and home quotes and help you save. We appreciate your feedback and look forward to serving you in the future."
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Michelle Palmer

September 4, 2025

5  out of  5
rating by Michelle Palmer
"Amber is exceptional. She has helping me for the last couple of years with both my vehicles. Even in last minute coverage, she had it done and emailed to me in 30 miniutes. In a time where we rarely get customers service from any large companies Amber has been amazing. God bless her for her kindness and compassion. Blessings, Michelle Palmer"
We responded:
"Thank you, Michelle, for your kind words about Amber. We're glad to hear she's been able to assist you so effectively with your vehicle coverage needs. Your feedback means a lot to us."
Profile photo of Chester Strack

Chester Strack

September 4, 2025

5  out of  5
rating by Chester Strack
"My wife and I have had our house, car, trucks, trailers and tractor insured with Germania , a co-op, for the last 25 years so when Macie Churchill asked to review our insurance costs I was reluctant because Germania is owned by the insured...Well after Macie Churchill's review and offer of the same coverage for $5,000 less per year we are now State Farm customers. Thank you Macie Churchill it's a pleasure working with you. Happy in Klein, Texas."
We responded:
"Thank you, Chester, for sharing your experience with us. We're glad to have you and your wife as part of our State Farm family and appreciate your trust in Macie Churchill. If you need anything else, feel free to reach out."
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Mario Muñoz

August 30, 2025

1  out of  5
rating by Mario Muñoz
"Absolutely the worst and most unprofessional experience I’ve ever had. I only asked Marieldrys for a quote for my company’s insurance, but without my authorization they enrolled my business into a policy. Months later I received a letter from State Farm saying I owed $3,470 immediately. When I contacted Marieldrys (the person who gave me the quote), she completely disappeared stopped answering phone calls and emails. Then Michael Fletcher got involved, told me “nothing was wrong” and that it would be fixed. It never was. Instead, I received a call from a collection agency saying my company was in collections because of this issue, which is now going to affect my credit. Michael then stopped answering my calls as well and tried to shift the blame by demanding that I “prove” I had other insurance. I don’t need to prove anything, their mistake caused this entire situation. Michael Fletcher is unprofessional, evasive, and dishonest. This office caused serious damage to my business and credit. Avoid this place at all costs."
Profile photo of Roxaen Salguero

Roxaen Salguero

August 20, 2025

5  out of  5
rating by Roxaen Salguero
"Macie was such a big help in getting me and my family switched over to our new car insurance! She answered all of our questions with patience and professionalism. The entire team at the firm is so sweet and welcoming. I’m truly glad we made the switch to State Farm!"
We responded:
"Thank you, Roxaen, for your kind words about Macie and the team. We're happy to hear that you and your family had a smooth transition to your new car insurance. If you need anything else, feel free to reach out."
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Victoria Guadarrama

August 19, 2025

5  out of  5
rating by Victoria Guadarrama
"Macie was an amazing help with my renters insurance and has been helping with with my car insurance she is awesome would 100% recommend everyone to ask to work with her!!!"
We responded:
"Thank you, Victoria, for your kind words about Macie. We're glad to hear she was able to assist you with your renters and car insurance needs. Your recommendation means a lot to us!"
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Stephanie Heg

August 17, 2025

5  out of  5
rating by Stephanie Heg
"I highly recommend Michael Fletcher agency if you are in the market for new insurance or switching agencies. Marieldrys was a huge help in switching my policies in the fastest same day turnaround and even beat by almost half of my other rate with Allstate. She was prompt, friendly, responsive and showed amazing customer service in a time of quick need. I can't thank this team enough for all your help!"
We responded:
"Thank you, Stephanie, for your recommendation and for sharing your experience with us. We're delighted to hear that Marieldrys was able to assist you efficiently and provide excellent customer service. Your feedback is greatly appreciated, and we're here whenever you need us."
Profile photo of Robbie Morton

Robbie Morton

August 12, 2025

5  out of  5
rating by Robbie Morton
"Very caring and helpful. Love the yearly policy evaluations. Kyle made me feel like his brother, going over everything he would make sure his family would have."
We responded:
"Thank you, Robbie, for your thoughtful review. We're glad to hear that Kyle made you feel like family during your policy evaluation. We look forward to continuing to support you with your insurance needs."
Profile photo of Diana Christiansen

Diana Christiansen

August 5, 2025

1  out of  5
rating by Diana Christiansen
"I am writing this on behalf of my older parents and the absolute horrible service they received with Joey! My parents went into the office to discuss insurance, met with Joey. One home and thinking of more questions, they reached out to Joey, no response. My mom called State Farm corporate office who connected my mom with the office, the person identified herself as the office manager was rude to my mother and upset my mom called corporate. Again no response from Joey. My mom then sent an email to Michael Fletcher about their insurance, no response! My parents contacted a different State Farm agent and changed agent of record. Come to find out , Joey never added the mortgage company and the mortgage company was going to put forced insurance on my parents, they did not put my dad as a policy owner , just my mom This agent and his office are not customer service oriented at least not in this case. My parents received a formal letter of apology from State Farm- nothing from Michael Fletcher or Joey or the rude office manager!!"
We responded:
"Diana, I sincerely apologize for your parents' experience. After discussing with my team, it sounds like there was miscommunication between my staff and your parents. Providing a positive experience for all of our customers is our number one priority. Unfortunately, I do not have access to your parents' contact information. Please reach out when you have a moment and I would be happy to discuss with you. "
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Brita Jacobs

August 4, 2025

5  out of  5
rating by Brita Jacobs
"This State Farm office is incredible to work with. Their rates and coverage beat other companies by a lot! Amber H. is always so helpful in answering our questions and looking at best ways to structure our policy. She handled everything for us when we moved and had to switch things with our policies and we didn’t have to worry about a thing. Highly recommend!"
We responded:
"Thank you, Brita, for your fantastic feedback! We're glad to hear that Amber H. has been able to assist you effectively and make your experience with us smooth and worry-free. We appreciate your recommendation and look forward to continuing to serve you."